Barton Creek Resorts & Spa
Barton Creek Resort

Reservation Policies

When making your reservations, please keep these items in mind.

Check-in Time: 4:00 pm
             Check-out Time: 12:00 noon

Daily Resort Charge:
The daily resort charge includes basic internet service, toll free, credit card and local telephone calls, fitness center and steam room access, in-room coffee & tea, daily newspaper, self-parking, on-property transportation, nature trails, miniature golf, access to pools and golf bag handling/storage. Please note: Effective January 1, 2013, Omni Barton Creek Resort & Spa room-only accommodations will be subject to a 10% daily resort charge - a slight increase over the previous 9% fee.

Dining and Recreation Reservations:
Advanced reservations and appointments are encouraged for all recreation and evening dining to ensure preferred times.

Early Check-In Policy: 
Check-in begins at 4:00 p.m. If you arrive prior to 4:00 p.m., you may check your luggage with the Bell Desk and enjoy our restaurants, resort shops and pool areas until your room becomes available.

Early Departure Policy:
Your deposit will be forfeited should you check out prior to your scheduled departure date. If booked with a minimum night requirement or as a holiday package, you will be charged the full length of your reservation.

Airport Transportation:
For an additional fee the resort offers airport shuttle service from Austin Bergstrom International Airport. Reservations are required.

Cancellation Policy:
Cancellations within 72 hours will be charged one night's room rate, daily resort charge and applicable taxes.  Should you need to change or cancel your reservation, please have the confirmation number or the credit card number used to reserve the room available when calling. An advanced deposit of one night plus tax is due at time of booking.

Rollaway Beds:
A $35 charge per stay for rollaway beds.

Pet Policy:
We consider pets to be an important and valuable member of the family. Omni Hotels will allow a pet to accompany a guest in a Hotel room in compliance with our Guest Pet Policy.

South By Southwest:
See below regarding our 2014 SXSW cancellation and deposit policies.

*3/7 - 3/10:  Full prepayment is due at time of booking. These dates are non-refundable and non changeable once they are confirmed.

*3/11- 3/15:  Our standard three day cancel policy applies. One night’s advance deposit required and the guest will forfeit the deposit if they cancel within three days. 

“Everything was so wonderful I hated to leave to return home.”

Kenny Martin