|
|
 |
|
|
|
|
|
|
 |
|
|
|
|
Dear James:
On behalf of the Dell Leadership EXCEL team, I would like to thank you and your staff throughout the resort for providing us with excellent service in the past few months. Our executive participants have been very happy with the accommodations, meals and exemplary service related to their stays at Barton Creek.
Again, thank you for making our program a huge success for Dell. We couldn’t have done it without the efforts of your team.
Sincerely, Kathy, EXCEL Program Coordinator, DELL
|
|
Dear James:
Not only was I WOW’ed by everyone at the resort, but my boss, the money-man, was too. He was impressed with the level of service that everyone in your organization GAVE. We truly had THE best retreat we’ve ever had.
Thank you to all your staff. Their friendly and willing to please attitude made a huge impact on us.
Cordially, Merry Jane, South Texas Marketing Manager, AFS
Dear Mr. Walsh
I just wanted to bring to your attention an employee of yours that went “above and beyond”. I was just at the P2 Energy Conference and when I got to the airport, I realized I had left my briefcase behind in the room I had stayed in. I called from the airport in a panic and was transferred to Sarah. I explained to Sarah what I had done and was distraught because I had placed my diamond jewelry in the briefcase. Sarah immediately put me at ease with her calming response and said she would call me right back; she was going to run up to the room I had stayed in to see if the briefcase was still there.
Within 10 minutes, Sarah returned my call with briefcase in hand. She confirmed my address and stated she would mail the briefcase out in that day’s mail. I received my briefcase and all the contents yesterday.
|
|
Barton Creek is definitely “high class” … from the food that was prepared, to the continental breakfast and snacks that were served. The service was excellent, your employees polite and extremely helpful – the rooms spacious and “classy”. My stay at Barton Creek Resort was, to say the least, far above my expectations!
Yours very truly,
Anna Marie, Lease Records Manager, Fidelity
|
|
|
|
|
